We are happy to assist you with any enquiries you may have in relation to your membership of the BMW i Pure Impulse Programme.
You can contact us by email at: service@pure-impulse.com.
Please feel free to contact us by telephone. The specific phone number for your country is listed below.
For all numbers, assistance in English language will be available 24/7.
For availability of local languages, please see below.
United Kingdom: +44 2037884307
Ireland: +353 15621009
Canada: +1 5143922144 (French available Monday-Friday 8am – 12am EST)
USA: +1 3128435207
Austria: +43 1206092769 (German available Monday-Friday 8am – 12am CET)
Belgium: +32 22007526 (French available Monday-Friday 8am – 12am CET)
Brazil: +55 1147004137
Bulgaria: +359 56940480
China: +86 4006012631 (Chinese available Monday-Friday 8am – 12am CST)
Czech Republic: +420 239018615
Denmark: +45 43314766
Estonia: +372 6683136
Finland: +358 972522161
France: +33 157329082 (French available Monday-Friday 8am – 12am CET)
Germany: +49 69380791665 (German available Monday-Friday 8am – 12am CET)
Greece: +30 2103008852
Hong Kong: +852 30174324 (Chinese available Monday-Friday 8am – 12am CST)
Hungary: +36 17789597
Indonesia: +66 27873407
Israel: +972 83760036
Italy: +39 0299953847 (Italian available Monday-Friday 8am – 12am CET)
La Réunion: +33 157329082 (French available Monday-Friday 8am – 12am CET)
Latvia: +371 66163093
Lithuania: +370 52140018
Macao: +853 62621449 (Chinese available Monday-Friday 8am – 12am CST)
Mauritius: +230 58690013
Netherlands: +31 707709497
Norway: +47 22310739
Poland: +48 223062568
Portugal: +351 217616275
Romania: +40 256301122
Russia: +7 499 271 85 95
Singapore: +65 67231078 (Chinese available Monday-Friday 8am – 12am CST)
Slovakia: +421 268622458
Slovenia: +386 16008552
Spain: +34 910507194 (Spanish available Monday-Friday 8am – 12am CET)
Sweden: +46 851989519
Switzerland: +41 445112113 (German, Italian and French available Monday-Friday 8am – 12am CET)
Taiwan: +886 287933285 (Chinese available Monday-Friday 8am – 12am CST)
Thailand: +66 27873407
*Your telephone service provider may apply costs for calls from landline or mobile phone depending on your contract with them. If in doubt, please contact your telephone service provider for further information. The availability of this number may be restricted subject to the terms of your contract with your telephone service provider.